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Have a Question?

Contact our team through our convenient online form and a member of our team will be in touch for your request.
  • My alarm is going off, what does this mean?
    Your Pump is not working. It may be bad or you may have a problem with your floats. Contact us and we will work with you on the phone to see what the problem could be.
  • Why do you have to dig up my tank lid, I have a round concrete casing?
    This may be where your Pump is located. If you have a gravity fed system, the septic tank will be where the concrete casing is. If you have a Pump Up System, this is likely your holding tank. Your septic tank should be located next to your holding tank.
  • I have roots in my tank, what can I do to get rid of them?

    If you think that you have roots in your tank, please call our office and we will send out our team to provide you with the best solution for your specific system.

  • How often should I pump my septic tank and why do I have to pump it?
    You should have your septic tank pumped every 3 to 5 years to prolong the life of your septic system. Alternative systems see your manufacturer.