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Have a Question?

Contact our team through our convenient online form and a member of our team will be in touch for your request.
  • How often should I pump my septic tank and why do I have to pump it?
    You should have your septic tank pumped every 3 to 5 years to prolong the life of your septic system. Alternative systems see your manufacturer.
  • Do I need to be home when my septic tank is pumped?
    No, as long as you know where your septic tank is located and you are not backing up. We accept MasterCard, Visa and Discover over the phone.
  • Important Tips for a Healthy Septic System:
    • Do not overload your septic system. Use water sparingly. Do only full laundry and dishwasher loads at off-peak times if possible.
    • Do not put kitchen grease down the drain.
    • Do not flush cigarettes, sanitary napkins, tampons, condoms, disposable diapers, flushable wipes, paper towels, cat litter, plastics, or other inorganic materials down the toilet.
    • Do not put gasoline, oil, antifreeze, paint, paint thinner, pesticides, etc., down the drain.
    • Use the garbage disposal sparingly or increase the septic system maintenance schedule.
    • Check all plumbing fixtures for leaks.
    • Have your system pumped out every 3 to 5 years by American Tank Cleaning!
  • My alarm is going off, what does this mean?
    Your Pump is not working. It may be bad or you may have a problem with your floats. Contact us and we will work with you on the phone to see what the problem could be.