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Why do you have to dig up my tank lid, I have a round concrete casing?

This may be where your Pump is located. If you have a gravity fed system, the septic tank will be where the concrete casing is. If you have a Pump Up System, this is likely your holding tank. Your septic tank should be located next to your holding tank.
I have a 4" plastic pipe coming out of the ground. Do you pump the septic from it?

In order to get all the sludge out, the septic tank lid needs to be dug up (approx. 22" x 22" hole).
Do I need to be home when my septic tank is pumped?

No, as long as you know where your septic tank is located and you are not backing up. We accept MasterCard, Visa and Discover over the phone.
What do you charge to pump out a septic tank?

Prices vary, depending on where you live. Call our office for a free phone estimate.